A Multimedia Storytelling Lexicon

What is multimedia storytelling?

It’s more than just a combination of text, photos, audio, video and graphics. Stories are fashioned through narrative structures, devices and techniques designed to draw the audience into the characters and events.

Inspired by the writing coach Jack Hart, who created “A Storyteller’s Lexicon” for The Oregonian newsroom, I decided to write out a multimedia storytelling vocabulary and some examples of how various news projects employ them.

Here are some of the common approaches and elements found in engaging multimedia news stories.

Anecdote – A personal account of a series of actions.
Example: Julio Diaz shares his experience of being robbed in a surprising, two-minute anecdote. (StoryCorps.org audio)

Character – An individual that undergoes change or takes action.
Example: Photographer Luis Sinco goes beyond the iconic image of the “Marlboro Marine” and takes the viewer on an intimate journey into the soldier’s emotional and psychological struggles. (MediaStorm.com audio slide show)

Complication – An event or development that forces a character to respond or react.
Example: When the Gulf Oil spill hits the small town of Venice, Louisiana, the residents must decide whether to stay or leave. (News21.com video)

Contiguity – How all of the media elements on a page or website work together. The best multimedia pieces combine text and visuals in meaningful ways and avoid extraneous elements.
Example: The Highrise Project is a series of interactive documentaries about urban residential buildings that pays particular attention to the integration of text, images, video, sound, design and animation. (National Film Board of Canada interactive documentary)

Curate – Gathering, sourcing, verifying and redistributing information or social media elements to track an event.
Example: Andrew Carvin uses Twitter to cover major international events. (NPR social media)

Data Story – An application that allows users to search and access data a variety of ways.
Example: The Dollar for Docs news application lets readers search pharmaceutical company payments to doctors. (ProPublica database)

Detail – Distinct observations, facts or moments included for the purpose of conveying character or plot.
Example: This story of the world’s largest religious festival in India is told through intimate snapshots of the spiritual pilgrims. (Bombay Flying Club)

Dialogue – Conversation between two or more characters that allows the audience to see and hear characters interacting with one another.
Example: The back-and-forth between two adult daughters and their father who has Alzheimer’s disease helps provide insight into a family’s struggle to hang on to memories. (StoryCorps audio and photo)

Dramatic question – An overarching question posed at the beginning of a story; audience wonders how it will end.
Example: An award-winning 2007 article by columnist Gene Weingarten starts with a question, “If the world’s great violinist performed incognito in a Metro station, would anyone stop and listen?” (Washington Post article and video)

 

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Using Narrative Nonfiction to Teach Multimedia Storytelling

This semester, I am trying something new in my advanced multimedia journalism course. In addition to studying examples of interactive journalism, completing a series of online trainings and tutorials, and conducting their own multimedia reporting assignments, my students will be reading Susan Orlean.

I selected Orlean’s book Saturday Night, which was first published in 1990 and was reissued this year, as one of the primary texts. Saturday Night is a collection of magazine-style feature articles that start with the question, “What makes Saturday night so special?” In her attempt to answer that question, Orlean travels the county and cruises in muscle cars in Indiana, polka dances with seniors in Maryland, interviews homeless people on the Lower East Side, and spends the night in a missile silo in Wyoming.

So what does The New Yorker-style narrative nonfiction have to do with multimedia journalism?

I’m planning to use the book in several ways to help students explore aspects of digital storytelling.

Finding Stories
Most of the subjects in Saturday Night are pretty ordinary, but Orlean’s eye for detail and skillful prose creates wonderfully vivid portraits of everyday life. My students’ assignments will have a similar goal: to find surprising and compelling stories about people and events that rarely make the news.

Insight into the Reporting Process
Orlean is a rigorous reporter and researcher, even when she is writing about a waitress or a babysitter. Also Orlean’s use of the first person provides occasional glimpses into her own process and how she interacts with subjects. My students are always wanting to know how a reporter finds a particular story or conducts herself when she’s doing a story.

Narrative Structure and Techniques
When I think back on own journalism education experience – in a time before the term “multimedia reporting” was invented – I learned the most about the art of storytelling in my magazine writing classes. We studied writers like John Hersey, Gay Talese, Jimmy Breslin, Joan Dideon, Calvin Trillin and Lillian Ross. We learned how to structure a story, set a scene, select the most telling details, and incorporate quotes and dialogue. I’m hoping to bring a feature writing sensibility to the students’ practice of multimedia journalism.

Understanding Multimedia
My students’ assignments incorporate text, photos, audio and video. A key challenge is understanding when to use a particular medium to tell the story in the most engaging way. I have created several exercises in which students will brainstorm how they might translate one of Orlean’s profiles for the digital age. We will storyboard an article and discuss how it might be presented as an interactive feature on the web. Students will apply those concepts to their own work.

A Source of Inspiration (I hope)
This is an experiment. I know that many of the techniques of magazine writing do not translate to gathering audio or shooting video. Students will have three minutes to present a story, not 5,000 words. And many of the cultural references in Saturday Night are dated (i.e., in the future “people will eventually work from their homes via computer workstations and modem hookups.”) However, I’m hopeful that a book like Saturday Night is still capable of inspiring the next generation of journalists.

At the end of the semester, I’ll post an update of what I learn.

Resources for Incorporating Mobile Reporting into a Journalism Course

I’ve been hunting for resources that might help in adding mobile reporting assignments to my exiting courses. Here is a round-up of some guides, tips, articles and advice from instructors and journalists in the field.

Mobile Journalism Reporting Tools Guide – A guide to dozens of services, hardware and apps for on-the-go reporting with social media, photos audio, and video. Compiled for the Reynolds Journalism Institute by Will Sullivan, self-described “journalism nerd.”

7 Tips For Teaching Mobile Media To Journalism Students –  Staci Baird reflects on her experience teaching a course at San Francisco State University, including the suggestion to “forget about offering an entire class that focuses solely on mobile media unless you’re going to concentrate on the technical side of things and students are actually going to create mobile websites or apps.” Also here is a list of links from Baird’s talk at a mobile symposium. (Knight Digital Media Center)

Contemporary News Media – Staci Baird’s syllabus from San Francisco State University

“I teach mobile” Facebook group for journalism educators

A website of an experimental Mobile Reporting course taught by Jeremy Rue and Richard Koci Hernandez at the UC Berkeley Graduate School of Journalism

Reporting live from the scene of breaking news… on an iPhone – Equipped with just an iPhone, a NPR reporter pulls off a broadcast that “might have required days of planning just a few months ago.” (Nieman Journalism Lab)

A reporter’s tale of using Motorola Droid on the job – Nathan Gonzalez, a cops reporter for the Arizona Republic, describes how he used his phone to report each aspect of a law enforcement gun raid. (Technically Journalism)

Former Newspaper Photographer Becomes Mobile, Social Journalist – How Jim MacMillan, a Pulitzer Prize-winning photojournalist, made the shift to mobile. (Poynter)

How One Radio Reporter Ditched His Equipment for an iPhone 4 – Neal Augenstein offers his tips and shows off his homemade jury rigged iPhone mic clip. (Media Shift)

Why I Am Adding Brian Stelter’s “What I Learned in Joplin” to My Course Reading

A screen grab of Brian Stelter's Instagram photo page. He used the photo sharing app to report on the aftermath of the tornadoes in Joplin, Missouri.

I am adding “What I Learned in Joplin,” a personal blog post by New York Times reporter Brian Stelter, to the reading list for my fall Online Journalism course.

In the post, Stelter’s reflects on his experience of trying to cover the aftermath of the tornado that hit Joplin, Missouri in May. Due to unreliable Internet and phone service, Stelter did much of his reporting using social media – texting, tweeting, and posting photos via Instagram.

Stelter’s post has generated some spirited debate on journalism blogs, including Jeff Jarvis questioning if traditional news articles might be a luxury in the Internet age and Michael Ingram’s response to Jarvis, “No, Twitter is Not a Replacement for Journalism.” While I find this debate intriguing, I am including Stelter’s article in my course for more practical reasons.

Here are some things I like about his experience and blog post:

It’s About Reporting
Stelter covers TV and media for the New York Times and was traveling to Chicago to cover the final episode of the Oprah Winfrey show a few hours after the tornado hit. On the plane, he decided to delay his trip and go report on the devastation of the small town. He lacked preparation and experience, but he followed his instincts.

It seems like an obvious choice, but on the night Osama bin Laden death was announced rowdy student-led celebrations broke out on my college campus, I observed a range of responses from my journalism students. Some continued to study for exams. Some stayed in their dorm rooms and followed it on Facebook and Twitter. And some grabbed cameras and went live on the campus TV station to report the story.

Old Advice for New Media Reporting
Many of the things Stelter lists as his lessons learned sound like a nagging journalism instructor or an Intro to News Reporting textbook. Carry extra pens. Bring backup batteries. Avoid the pack of reporters. Wear sturdy, comfortable shoes. McDonald’s has WiFi. All obvious, but essential, advice.

Using Social Media as a Reporting Tool
With his cell phone, Stelter was able to send out short bursts of texts and photos. He tweeted and snapped photos as a form of note taking, but also to relay that information to others.

He writes:

I parked a block from the south side of the hospital and approached on foot, taking as many pictures as possible, knowing I’d need them later to remember what I was seeing.

And:

I started trying to tweet everything I saw — the search of the rubble pile, the sounds coming from the hospital, the dazed look on peoples’ faces. Some of the texts didn’t send, but most did. Practically speaking, text messages were my only way to relay information.

And because he created this record of online information, it could be easily incorporated into the overall news coverage. A link to Stelter’s Twitter feed, which has more than 60,000 followers, was put on the homepage of NYTimes.com.

Revisiting Tweets to Create a Stronger Story
Stelter’s tweets from the scene tell their own unique story. There are concrete facts, descriptive scenes, and quotes from survivors and rescue workers. But Stelter also notes the limits of this kind of reporting and storytelling. He writes that it would be helpful to have an editor “rewriting the reporters’ tweets and reworking them into the live news story.”

He also writes:

I believe it’s true that ‘my best reporting was on Twitter,’ but only up until a certain point on Monday, probably around 11 p.m. local time. After that point, with a more stable Internet connection, I was able to file complete stories for NYTimes.com, not just chunks of copy.

At that point, Stelter could incorporate his reporting into a front-page story that provided a richer overview of the events, not just brief snapshots.

“What I Learned in Joplin” also has a simple, yet effective, story structure. Stelter begins with an anecdote that contains concrete and vivid details. And then he has a moment of reflection (“What I Learned”) when he explains the point of the anecdote. He repeats this refrain – anecdote and moment of reflection – seven times in the blog post.

By revisiting his tweets and experiences, Stelter turns even “a stream of consciousness” blog post into a compelling narrative.

Three Resources for Exploring the Narrative Structures of Digital Journalism

The standard conventions of print news writing are tried and tested. The narrative structures of digital and multimedia journalism are less so.

“That’s why innovation in a newsroom isn’t just learning how to shoot and embed video or using Twitter to cover a live event,” Ronald Yaros wrote in American Journalism Review. “Innovation must also include developing, testing, and using new story techniques that keep audiences engaged.”

To better understand and teach multimedia storytelling, I’ve been hunting for narrative metaphors and structures for online news.

Here are three resources on the subject that I have found useful:

Alternate Story Forms

Alternate story forms break down information by theme and organize stories into chunks that can be scanned and understood easily by readers. Suitable for the web and often for newspapers and magazines, alternate story forms include:

  • Q&As
  • f.a.q.s
  • glossaries
  • checklists
  • timelines
  • quizzes
  • games

A Poynter News University online course on alternate story forms, developed by Andy Bechtel of the University of North Carolina, is a great resource for exploring the topic and learning which stories work best for which formats.

The online course itself is a nice example of the use of alternate story forms. It employs tightly written text boxes, interactive exercises, and animation. And it that allows the user to explore the information in a non-linear manner.

PICK Model for Online News

Multimedia is often defined as the use of various elements: text, audio,  photos, video, graphics, and animation. But a group of researchers at University of Maryland define multimedia journalism as a cohesive experience.

They analyze how a webpage or website combines media to create a narrative environment for the user.

To explain their findings, researchers developed the P.I.C.K. model. It focuses on:

  • Personalization – How content in a multimedia story relates to the user’s needs and interests.
  • Involvement – The degree to which technology enables users to participate with choices, responses or content.
  • Contiguity – How text, words, graphics, and animation are presented together.
  • Kick-outs – Minimizing anything that competes with the users’ attention and compels them to go elsewhere.

The goal is to move beyond simply throwing together text and video and understanding how everything works together. One finding is that text is still key in explaining how all of the story elements relate to one another.

Journalism in the Age of Data

Data visualization is the display of complex information through graphics and animation. It has become a standard way to display election results, geographic locations, and complex statistical or financial data.

A great resource for exploring the subject is Journalism in the Age of Data, a video report and website created by Geoff McGhee. It includes interviews with journalists at the New York Times, MSNBC, and BBC, examples of how newsrooms are collaborating on projects, and websites for beginners like ManyEyes and Flare.

It also presents an overview of the research of Edward Segel and Jeffrey Heer from Stanford University, who study the narrative structures of online news data visualizations. Their research analyzes dozens of examples currently employed by online news organizations and looks for common narrative devices and story elements.

They identify seven basic narrative genres in data visualization:

  • magazine style
  • annotated chart
  • partitioned poster
  • flow chart
  • comic strip
  • slide show
  • film/video/animation

They also describe how newsrooms are adopting the storytelling techniques of film, graphic design, animation, and video games to cover the news.

My Journalism and Technology Summer Reading List

The Atlantic’s Nearly 100 Fantastic Pieces of Journalism – I’m starting with this great list of articles and radio shows compiled by Conor Friedersdorf. It’s still about reporting and storytelling.

The Big Thaw: Charting a New Future for Journalism by Tony Deifell – This report commissioned by the Media Consortium asks: “Can media producers adapt and lead, or will they disappear with journalism’s ice age?”

Participatory Journalism: Guarding Open Gates at Online Newspapers – A group of journalism scholars look at how national newspapers in ten Western democracies approach content generated by the people once viewed as “the audience.”

Breaking Journalism Down: Work, Authority, and Networking Local News by C.W. Anderson – An analysis of Philadelphia’s news eco-system from 1997 to 2009. It isn’t published yet, but Anderson was kind enough to send me a draft.

Mediactive by Dan Gillmor – How to become a more active and informed media consumer and creator.

Radio: An Illustrated Guide by Jessica Abel and Ira Glass – From the folks at This American Life, a $5 comic book on how to make a radio show.

You Are Not a Gadget: A Manifesto by Jaron Lenier – This best-selling book begins with the line: “It’s early in the twenty-first century, and that means that these words will mostly be read by nonpersons – automatons or numb mobs composed of people who are no longer acting as individuals.”

History of News by Mitchell Stephens – Because the original news platform was a drum.

Multimedia: From Wagner to Virtual Reality – I’m finally getting around to this “required reading” on multimedia.

Multimedia Journalism: A Practical Guide by Andy Bull – I’m checking out this college textbook and looking for new resources and approaches for the classroom.

The Bang Bang Club by Greg Marinovich and Joao Silva – I have to read the book before I see the movie.

The Building Blocks of a Multimedia Story

You have pages of notes, hundreds of photos, and hours of audio and video. Now what?

Turning raw material into a cohesive and compelling story is the main challenge for a multimedia journalist. Often we have a sense that there is a story buried in there somewhere if we can just locate the essential elements and fashion them in narrative. As a teacher, I’m always looking for ways to help my students identify the building blocks of a story.

Here is some simple, yet effective, advice on how to structure a story from three  storytellers and educators:

“Anecdote and Moment of Reflection”

Ira Glass, the producer of the radio and television documentary show This American Life, says that every great audio or video story has two elements: an anecdote and a moment of reflection.

An anecdote is the sequence of actions that builds the momentum and raises questions to be answered. Stringing together a series of actions (this happens, and then this happens) makes the audience feel that they are moving toward a destination.

A moment of reflection is the point when someone clearly says, “here is the point of the story.”

Often a reporter will have one of the two elements, Glass says, but both are needed;

Your job to be ruthless and to understand that either you don’t have a sequence of actions that works or you don’t have a moment of reflection. And you are going to need both. In a good story you are going to flip back between the two… and that is the trick of the whole thing is to have the perseverance that if you have an interesting anecdote that you also can end up with an interesting moment of reflection that can support it…and that together it will add up to something that is more than the sum of its parts.

“Find the Arc of the Story”

Like a feature film or a book of fiction, a short piece of multimedia journalism can still have a story arc with a clear beginning, middle and end.

Mindy McAdams, who teaches online journalism at the University of Florida, says that the first question a reporter should ask when creating a multimedia piece like an audio slide show is “what do you intend to communicate?”

McAdams writes:

This might be the most common mistake that journalists make: Often we give little or no thought to this question and its answer. Much of the time, we go out and cover an event, and then our (text) story is simply what happened and who was there. In the time-honored tradition of humans telling stories to one another, this is at the low end of the scale — unless the event was, say, the Battle of Troy (which was rather more exciting than the average charity fund-raiser).

Once the reporter knows what she wants to communicate with the story, McAdams suggests finding the opening and closing of the story. A strong and clear beginning is essential to hook the audience. Then a piece should make a direct track toward the conclusion with the ending clearly in mind.

On endings, McAdams writes:

A solid, satisfying ending has two parts. They can be called the climax and the resolution, and even though that sounds a bit overblown for a two-minute story. I think you’ll tell a better story if you think of the ending in those terms. The climax is the destination, the place you’re taking the audience, in a straight line from the opening. It will come near the end of the story, but afterward, you also need to provide closure. Make it feel complete. That’s the resolution.

“Someone Does Something Because”

The Common Language Project is a nonprofit multimedia journalism organization that focuses on international reporting and journalism education. In one of its tutorials, Sarah Stuteville of CLP urges reporters to frame their stories as “someone does something because.”

For example, she writes;

Think of your story as someone does something because.  You should always be able to sum it up in that skeleton, fleshing it out as your story develops:
• Some guy starts a school in India because it’s a good thing to do.
• Sam Singh starts a school in India because he’s from there and wants to help the community.
• Sam Singh, a retired top executive for Dupont Corporation, founds a revolutionary vocational school for girls in rural India because he sees the need for development in rural communities in a country where the elite and the ‘technological class’ are moving fast and growing rapidly, often leaving the people – and potential – of rural communities behind.

In other words, the story should have character(s), action, and a motivation for those actions.

And the difference between a series of sound bites and a real story is the combination of all these elements.

For more on Sam Singh and the school see NPR’s recent multimedia story in photos, audio, maps, and text.

The Challenges of Student-Run Journalism Ventures

The following post is part of a larger online conversation for the Carnival of Journalism. The topic for discussion is “the changing role of universities for the information needs of a community.”

I teach journalism at a university that embraces the role of providing quality news and information to the public. Our students produce award-winning radio, television, documentary films, print publications, and web sites. And I’m always looking for new ways to provide our students with a newsroom experience that also serves the needs of the local community.

But I am also familiar with the challenges of creating and supervising student-run news publications.

I don’t consider these roadblocks that should stop innovation, but rather real-life issues to be considered. I post them here because they are often glossed over in discussions of how universities can be “hubs of journalistic activity.” (I’ve heard numerous presentations that go something like this: Newsrooms are cutting back. Journalism students already create news content. Set up a web site. Post the stories. Inform the public.)

Here are some of the challenges I have encountered. I welcome responses and advice.

Graduate vs. undergraduate journalism students
When people talk about journalism programs serving as regular sources of news for a local community, they are often talking about graduate schools with students who are older, more experienced, and more focused on their future careers. Undergraduate journalism programs, I believe, must also provide a broad liberal arts education to students who may — or may not — work as journalists.

Getting quality reporting from part-time reporters

Many of my students commute to school, take a full course load, are involved in existing student publications and clubs, do internships, freelance for Patch.com or the local newspaper, and work a part-time job to pay the bills. My students want to do quality work, but time and energy are in short supply.

A space for trial and error
I believe that student journalists should publish their work and be required to cultivate and interact with real audiences. At the same time, learning involves making mistakes. The public deserves quality, in-depth information. Students need spaces to fail without serious public consequences.

The news cycle vs. the school year
Each semester, our student blogs and web sites thrive and then are abandoned when students move on. To build a real audience, a news publication must be published continuously. The 9-month, two-semester school year means gaps in news coverage. As a result, I encourage “evergreen” stories that have a longer digital shelf life, but that is not the same as a regularly updated information.

Working with the best students vs. teaching the whole class
Many of the best student-run news operations (i.e. News21) select participants through a competitive process to ensure they get the most committed and qualified students. This works for special programs, but not in the traditional classroom.

Creating partnerships with news organizations is difficult
Our journalism program has explored various ways to partner with local news organizations. So far we haven’t found an arrangement that really works for both parties. There are issues of staffing, liability, licensing, and who has the final say on publishing a student piece. But we will keep trying.

Online Journalism Courses – Spring 2011

Let the fun begin…

Online Journalism I (Spring 2011)
-Download Online Journalism I syllabus (pdf)
-Link to Online Journalism I class blog with assignments, tutorials, schedule, student work, and lecture notes

Online Journalism 2 (Spring 2011)
-Download Online Journalism 2 syllabus (pdf)
-Link to the Online Journalism II class blog with assignments, tutorials, schedule, and lecture notes

NYC Marathon Has 45,344 Multimedia Story Possibilities

In recent years, The New York Times has developed a multimedia obsession with the New York City Marathon.

In addition to the dozens of articles that appear in the newspaper and the online edition, NYTimes.com has featured:

Recently, I gave my undergraduate journalism students the list of links above and let them explore. I observed as they clicked, surfed, read, listened, and watched. Then we discussed the various storytelling formats and what lessons might be learned from the multimedia coverage of the marathon.

Here are a few interactive storytelling “take-aways” that emerged from our class discussion:

Winning Isn’t Everything
Of the 45,344 participants in the 2010 New York City Marathon, only a handful of professional men and women had a chance of winning. While it is amazing to watch someone cover 26.2 miles in a just over two hours, every runner has her or his own experience, motivation, and fan base. “Who won?” isn’t the only – or most compelling – story.

Consider the Angles
A marathon is a sports and human interest story. But as The New York Times demonstrates, it can be pursued in dozens of ways, including as a transportation, religion, immigration, or a science story.

Participatory Events Call for Participatory Coverage
At a marathon, everyone is involved – runners run, spectators cheer, and volunteers hand out water – so it makes sense that news coverage of an event would invite the audience to participate online as well.

Give the Online Audience a Front Row View
My students gravitated to one multimedia feature in particular: the Faces of the Finish slide shows.

In 2009, The New York Times photographed more than 400 runners as they crossed the finish line.

In 2010, the Times repeated the idea, this time with post-race portraits.

My students found this presentation the most intimate, vivid, and compelling. They felt like they were experiencing the event firsthand. “I could sit and look at this all day,” one student said.

Web Site Traffic Is Only One Measure of Success
After the class discussion, I contacted Andrew DeVigal, multimedia editor at The New York Times, to ask if all of the effort pays off.

“Why do it?” DeVigal wrote in an email. “Because I think its compelling visual journalism. The audience response has been positive. And I’m not sure about the traffic on this particular package. Luckily we’re not hung up on metrics. We don’t ignore them, mind you. But it’s not a reason not to try out a specific piece of compelling journalism.”